Centre for Conflict Resolution International
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Centre for Conflict Resolution International
Helping people resolve workplace conflict worldwide


E-BOOK ON BULLYING NOW AVAILABLE!
Creating a Bully-Free Workplace e-Book Creating a Bully-Free Workplace e-Book

Are you or someone you care about being bullied at work? Do you feel harassed by a co-worker? Is one of your employees a bully? Maybe you are the bully?

Written by Gayle and Nabil Oudeh, this e-book is filled with critical information on this prevalent and destructive topic!

Creating a Bully-Free Workplace e-Book »


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Resources & Tools

CCR International has developed a proven system for resolving conflict situations. The Conflict Is for the Birds model looks at the positive potential of conflict - potential that derives from making appropriate choices in how we respond to conflict. Conflict Is for the Birds identifies five distinct conflict management styles - the Woodpecker, the Parakeet, the Ostrich, the Owl and the Hummingbird - and explains the unique strengths and challenges of each. Understanding how we can make positive choices in responding to conflict is the first step in resolving our differences.

Conflict Is for the Birds has been used by trainers, facilitators, counselors and coaches to enhance relationships, build teams, resolve conflicts, improve productivity and performance, manage change, enrich management skills and increase communication. Visit www.conflictisforthebirds.com for further details.

Conflict is for the Birds: Conflict Management Style Assessment Instrument A self-scorable questionnaire that determines an individual's dominant conflict management style. Information about the strengths and challenges of each style is provided.

Conflict is for the Birds! Understanding Your Conflict Management Style In this new edition of their best-selling book on managing conflict, authors Gayle and Nabil Oudeh reveal five distinct conflict management styles and explain when their style helps resolve conflict and when it escalates conflict. Rich with candor and humor, Conflict Is for the Birds!offers a hands-on, solutions-oriented approach to turning conflict into an opportunity for problem solving and growth.

Conflict is for the Birds! Facilitator's Guide The complete Conflict is for the Birds training program, providing facilitators and trainers with the resources and materials required to successfully present a powerful conflict management workshop. Includes workshop formats, presentation materials, reproducible masters (on CD ROM) and exercises.

Conflict is for the Birds! Administrator's Manual This manual contains information related to the administration and interpretation of the Conflict Is for the Birds Management Style Assessment Instrument. Includes information about how the assessment instrument was developed, how to interpret the results, and information regarding reliability and validity.

Conflict is for the Birds! Participant's Workbook Participants will appreciate this workbook companion for the Conflict Is for the Birds training program. Includes exercises, ample space for participant's observations and notes, and additional information that follows the format of the workshop as outlined in the Facilitator's Guide.

Certificates An official Conflict Is for the Birds certificate for participants on completion of workshop.

To order any of these products please call toll-free 1-888-421-7822 or visit www.conflictisforthebirds.com.