Services

Conflict Management System Design

Conflict can be costly to your organization. Establishing an effective Conflict Management System is an integral corporate strategy for preventing the escalation of conflict and enhancing corporate performance. CCR International's extensive experience in developing Conflict Management Systems will provide you with expertise, support, and guidance as you develop and integrate a Conflict Management System in your organization.

Low productivity, lack of motivation, high staff turnover, stress and sick leaves, lawsuits, disgruntled employees, and employee complaints are all indicators of the high cost of conflict in the workplace. In fact, recent studies indicate that in a typical organization an average of 60 days of productivity are lost per person every year due to conflicts and misunderstandings between co-workers and with supervisors. Allowing conflicts to occur or ignoring them can negatively impact your bottom line. Establishing an organizational Conflict Management System allows employees to handle conflict more constructively and results in a significant reduction of unproductive employee time, workplace stress, and litigation.

The goals of a Conflict Management System are:

Prevention. By building awareness of how conflicts occur in the workplace, many potential conflicts can be prevented.
Immediacy. When conflict happens, it should be resolved as quickly as possible. Left unresolved, it can escalate and become more costly, personally and organizationally.
Involvement. Conflict is best resolved when it is addressed directly by those who are in conflict with each other.