Here are CCR International's most requested Training Programs. They can be customized to meet the unique needs of your organization.
Managing Issues, Problems and Crisis in the Workplace
Discover how to utilize CCR International's Conflict Diagnostics Model to diagnose critical work issues and develop effective action plans to de-escalate and resolve workplace issues, problems and crises.
Conflict is for the Birds!
Recognize your conflict management style - its benefits and challenges. Learn to use a variety of styles for success in resolving conflicts.
Conflict Resolution Skills
Improve your ability to deal with conflict by understanding how conflict occurs, why it escalates, and what steps you can take to resolve the situation.
Learn to diagnose conflict situations in order to address them appropriately and with the greatest opportunity for successful resolution.
Develop skills in assisting parties to resolve their conflicts utilizing the mediation process.
Negotiation Skills for the Workplace
Enhance your negotiation skills by finding win-win solutions that meet everyone's interests.
Utilize coaching techniques to assist others in addressing conflict productively.
Acquire new skills and tools for facilitating group conflict resolution processes.
Discover how and why personality clashes exist, how to deal with them, and how to prevent them.
Optimize the potential of a diverse workplace while minimizing negative conflicts.
Don't see a course that meets your needs? CCR International has extensive experience in the design and development of Training Programs related to workplace conflict including topics such as: Building a Respectful Workplace, Harassment Prevention, Communication Skills, and Leadership Skills.